Our Beliefs
We take great pride in manufacturing our Rooti Tooti products in England. We frequently visit our manufacturer and feel very confident that we know where our goods are being lovingly put together. We are also keen to keep this amazing planet of ours beautiful for our children, their children and so on. We are therefore doing our best to make the most informed environmental decisions about our company as possible. We are for example, using biodegradable paper packaging for posting our goods, card for our swing tags rather than plastic and even choosing carefully where our electricity comes from to run our business….the wind!!! As our business grows and flourishes we will continue to make changes to make it more environmentally friendly. So watch this space…..!
Product Description
We have taken all reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly described. However, when ordering products or services through the Website, please note that:
· all prices are displayed in pounds sterling inclusive of UK VAT, unless expressly indicated otherwise.
· whilst we try to display the colours of our products accurately on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
· all items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Sizing
We offer our vests & wraps in sizes 8-10, 10-12, 12-14, 14-16, 16-18, 18-20 and 20-22. Currently we offer the wrap dress in sizes 8-10 to 16-18.
How do I pay for my order?
To make sure you always have the highest level of security, your payment details are automatically encrypted when you enter them as we use the SagePay payment system (formerly known as Protx) for our secure e-payment gateway. You can pay for your online order in British Pounds Sterling, using Visa, MasterCard, Delta, Maestro, Solo and Visa Electron.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense. If you do not do this within 14 days of the date on which we cancel your order, we may collect (or arrange for collection) of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order.
If we cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery
If your item is in stock, we will do our best to despatch your order the day you place it. Your order will be sent first class delivery.
Standard packing and delivery on orders is £3.50, this service usually takes 2-5 working days.
Priority delivery for all orders is £6.50. If your order is over £80 we will post your goods via recorded delivery, again this service usually takes 2-5 working days.
Single Vest Delivery
Use this option if you are only ordering one vest. For UK orders £2.50, this service uses 1st Class delivery and usually takes 2-5 working days. E.U orders £3.50, this service will use 1st class airmail.
If you know you are usually out when the postman calls, you can ask us to send your parcel to a different address when you place your order.
If you have any queries with your delivery please contact us within 7 days of receipt of your goods.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.
We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.
Overseas Orders
We currently ship only to countries within the EU, please use the drop-down menu.
Your use of the Rooti Tooti Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.
You may use, download and print content on the Website solely for your own personal use. Other than for your own personal use you may not without our prior written consent:
- copy, reproduce, use or otherwise deal with any content on the Website;
- modify, distribute or re-post any content on the Website for any purpose;
- reproduce, crawl, frame, link to or deep-link into this Website on or from any other website;
- use the content of the Website for any commercial exploitation whatsoever.
Use of this Website from outside the UK
Except where otherwise specified on this Website, the materials on this Website are displayed solely for the purposes of promoting Rooti Tooti’s products in the UK. However Rooti Tooti may accept orders for delivery to locations within the EU subject to customs, legal, regulatory and certain practical restrictions. Those who choose to access this Website from locations outside the UK or place orders for delivery to locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.
PRIVACY & SECURITY IMPORTANT – PLEASE READ CAREFULLY
Rooti Tooti is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you browse www.rootitooti.co.uk (the "Website"). It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.
You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website.
We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.
The personal data we collect about you
When you make purchases from Rooti Tooti (including purchases made over the phone or this Website), we may collect the following personal data about you:
- your name;
- your billing and delivery postal addresses, phone and e-mail details;
- when you place an order with us, your payment card details are solely held via our secure third party payment gateway, Sage Pay.
How we may store and use your information
Rooti Tooti (and third party data processors acting on our behalf) may collect, store and process your personal data:
· to maintain any registered account that you hold with us
Except as set out in this privacy policy, we will not disclose, sell or rent your personal data to any third party.
Contact Us By Post to:
Rooti Tooti Baby Ltd
PO Box 556,
Wakefield
WF1 9ER
By Phone on:
07873 484543
(If we can’t get to the phone please leave us a message with your contact details and your query and we will aim to get back to you the same day)